Please read these terms and conditions carefully before using the my96 platform. This document outlines the rights, responsibilities, and rules governing the use of our platform by all registered members in Malaysia.
A summary of six key areas outlined in the my96 Terms and Conditions.
Only players aged 18 and above are allowed to register. Each player may only hold one active account at my96. Registration information must be accurate and verifiable through the KYC process.
All financial transactions are subject to defined minimum and maximum limits. Identity verification is required before your first withdrawal to ensure the security of your account.
All bonuses and promotions at my96 are subject to their own wagering (rollover) requirements. Bonuses cannot be withdrawn directly and must have their wagering requirements fulfilled first.
My96 protects your personal data using 256-bit SSL encryption. Your information will not be shared with third parties without your consent, except where required by law.
Any form of fraud, money laundering, use of automated software, or bonus abuse will result in immediate account suspension and forfeiture of account balance.
My96 provides self-control tools including deposit limits, loss limits, and self-exclusion. Players are encouraged to use these tools to ensure a healthy and controlled gaming experience.
By accessing, registering for, or using any part of the my96 platform at https://my96.win, you confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document. This agreement takes effect immediately upon completion of your account registration.
If you do not agree with any part of these terms, you are required to discontinue use of the my96 platform. Continued use of the platform following any amendments to these terms will be deemed as acceptance of the revised terms.
These Terms and Conditions constitute a legally binding agreement between you (the Member) and my96 (the Platform). Please save or print a copy of this document for your reference.
These terms are to be read together with Privacy Policy and Responsible Gaming Policy my96, all of which form part of the overall agreement between you and our platform.
To register and use my96 services, you must meet all of the following eligibility requirements without exception:
Age Limit Warning: my96 takes the protection of minors seriously. Any account found to be owned by an individual under 18 years of age will be suspended immediately and all balances may be forfeited without a refund.
My96 reserves the right to request proof of age verification at any time. Failure to provide satisfactory proof within the specified timeframe may result in account suspension until verification is complete.
Each player is only permitted to have one active account at my96 at all times. Multiple account registrations — whether using the same name, phone number, email address, IP address, or payment method — are strictly prohibited and considered fraudulent.
You are responsible for ensuring that all information provided during registration is truthful, accurate, and up to date. Required information includes:
The Know Your Customer (KYC) process is mandatory before the first withdrawal or when certain limits are reached. Documents that may be required include a MyKad, valid passport, or driving licence. my96 reserves the right to request additional verification at any time for security or compliance reasons.
You are solely responsible for keeping your password and login credentials confidential. my96 shall not be liable for any losses resulting from unauthorized access caused by your failure to secure your login information.
If you suspect unauthorised access to your account, contact the my96 support team via live chat immediately for prompt protective action.
My96 accepts a wide range of convenient and secure deposit methods for players in Malaysia. All deposits are processed instantly and credited to your account immediately upon transaction confirmation by our system.
| Payment Methods | Processing Time | Minimum Limit | Maximum Limit |
|---|---|---|---|
| FPX / Bank Transfer | Instant | RM 30 | RM 30,000 |
| DuitNow | Instant | RM 20 | RM 10,000 |
| Touch 'n Go eWallet | Instant | RM 20 | RM 5,000 |
| GrabPay | Instant | RM 20 | RM 5,000 |
| Cryptocurrency | 1–3 block confirmations | Equivalent to RM 50 | No limit |
Withdrawals at my96 are processed promptly once all verification and wagering requirements are met. We strive to process every withdrawal request within the stipulated timeframe without unnecessary delays.
Withdrawal requests are typically processed within 1 to 3 business days, depending on the payment method and any additional verification requirements. VIP members enjoy prioritized withdrawal processing.
Important: my96 reserves the right to delay or withhold withdrawals pending investigation should any suspicious activity or breach of terms be detected in your account.
My96 offers a variety of attractive bonuses and promotions for new and existing members. Each bonus is subject to its own terms and conditions that must be met before any winnings from the bonus can be withdrawn.
Awarded to new members on their first deposit. Wagering requirements and maximum bet limits apply when using the bonus.
Available to existing members during additional deposits. Can be activated subject to eligibility and the applicable frequency limits.
Calculated based on the VIP member's total net wagering. Paid according to the schedule set out in the program my96 VIP.
Offered in conjunction with major sporting events, festive seasons, or special platform promotions. Specific terms are displayed alongside each promotion.
All games available at my96 are operated in accordance with the rules set by their respective game providers. Each game has specific rules that can be accessed directly within the game interface.
All games at my96 use an independently audited Random Number Generator (RNG) to ensure fair and unbiased outcomes for all players.
My96 maintains platform integrity by strictly enforcing prohibitions against activities that could compromise fair play or harm other players. The following activities are strictly forbidden:
Consequences of Violations: Any of the above violations may result in immediate account suspension or closure, forfeiture of all balances and bonuses, and potential legal action depending on the severity of the violation.
My96 reserves the right to suspend or close any account at any time, with or without prior notice, where there is reasonable cause to do so. This includes cases of fraud, breach of terms, or upon request by the relevant authorities.
If you wish to voluntarily close your my96 account, please contact our support team via live chat. Before the account is closed, all active requirements must be fulfilled and any eligible balance may be withdrawn following the standard procedure.
Players who wish to take a break from the platform may apply for self-exclusion for a chosen period — from 30 days up to permanent exclusion. During the exclusion period, you will not be able to access your account, make deposits, or place bets.
My96 is committed to protecting the privacy and personal data security of all members. Our platform uses 256-bit SSL encryption for all communications and financial transactions, ensuring your data remains inaccessible to unauthorized parties.
My96 believes that gambling is a form of entertainment and must be enjoyed responsibly. We provide a range of tools and resources to help players maintain control over their gaming activity.
If you or someone you know has a gambling-related problem, we encourage you to seek help immediately. More information is available on the Responsible Gaming ours.
My96 provides the platform on an "as-is" basis. While we strive to keep the platform running without interruption, we cannot guarantee continuous availability free from technical downtime.
My96 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on our website.
We will endeavour to notify members of significant amendments via email or in-platform notifications. Continued use of the platform following any amendments constitutes acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you are aware of the latest terms in effect.
Last updated date of this document: January 2026. Any significant changes will be noted here.
If you have any questions regarding these Terms and Conditions, or require further clarification on any provision contained herein, the my96 support team is ready to assist you.
Available 24 hours a day, 7 days a week. The fastest way to get immediate assistance from our support team.
You can reach us at [email protected] for written enquiries. Response within 24 working hours.
For data privacy-related issues, please refer to Privacy Policy ours. For questions related to responsible gaming, visit the Responsible Gaming ours.